Effective Date: 11 September 2026

At DL LINO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, browse our products, or place an order.

1. Information We Collect

When you use our website, we may collect the following information:

• Name, email address, mobile number, and delivery address.
• Billing and shipping details required to process orders.
• Order history, product preferences, and customer support enquiries.
• Payment transaction details received through our payment service providers.
• Device information, IP address, browser details, and website usage data, where applicable.

2. How We Use Your Information

We may use the information collected to:

• Process, confirm, and deliver your orders.
• Provide customer support and respond to enquiries.
• Send order updates, delivery notifications, and service communications.
• Improve our products, website experience, and customer service.
• Prevent fraud, maintain website security, and comply with applicable legal requirements.
• Send promotional communications where permitted and with your consent, subject to your right to opt out.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. DL LINO does not intend to store your complete debit card, credit card, or banking credentials on its own systems. Payment information is handled according to the applicable payment provider’s privacy and security practices.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website usage, and improve services. You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share relevant information with trusted service providers, such as payment processors, delivery partners, website hosting providers, and technology service providers, only as reasonably necessary for business operations, order fulfilment, customer service, or legal compliance.

We do not sell your personal information as a business practice.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, resolve disputes, maintain business records, or comply with applicable legal obligations.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information held by us. You may also withdraw consent for promotional communications. Certain information may need to be retained where required by law or necessary to complete a transaction.

9. Third-Party Links

Our website may contain links to third-party websites or services. DL LINO is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children’s Privacy

Our website is intended for general customers and is not knowingly directed at children. We do not intentionally collect personal information from children in violation of applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The updated version will be published on this page with a revised Effective Date.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

DL LINO

Office Address: FF-03 Gopala Homes 3, Ambuj City, Ghaziabad, Uttar Pradesh 201009

Phone: +91 8800198426  , +91 9650948817

WhatsApp: +91 9810918820

Email: support@dilinocollections.in